Shipping and Return Policy.

Orders are typically processed within 3–5 business days. During peak seasons, processing times may be slightly longer.

Shipping options and costs will be shown at checkout. Estimated delivery times may vary depending on the destination and carrier.

Stitched Together Studio currently ships within Canada only. International shipping is not available at this time.

If tracking is included with your shipping method, tracking information will be provided by email once your order has shipped.

It is the responsibility of the customer to provide accurate shipping information. Stitched Together Studio is not responsible for any delays or losses caused by incorrect or incomplete addresses.

Local pickup is available by arrangement from the studio in Thorold. You will be contacted to arrange a pickup time once your order is ready.

Returns may be requested within 14 days of receiving your order. Items must be unused, unwashed, and in their original condition, with original packaging where applicable.

Once your return is received and inspected, we’ll let you know whether the refund has been approved. Approved refunds will be issued to the original method of payment.

If you would like to exchange an item, please contact vicki@stitchedtogetherstudio.com. Exchanges are subject to product and fabric availability.

Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

Items marked final sale or clearance cannot be returned or exchanged unless they are defective or an incorrect item was sent.