Returns and Exchanges.

To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it. Returns must be initiated within 14 days of receiving your order.

Once your return is received and inspected, we’ll send you an email to notify you that we have received your returned item. We’ll also notify you of the approval or rejection of your refund. If approved, your refund will be processed and a credit will be applied to your original method of payment.

If you need to exchange an item, please email vicki@stitchedtogetherstudio.com. We will provide instructions on how to proceed with the exchange.

If an item arrives damaged or incorrect, email vicki@stitchedtogetherstudio.com with your order number and photos so we can review the issue.

Customers are responsible for return shipping costs unless the return is due to a mistake on our part or a defective product.

For class cancellations or rescheduling, please contact the studio directly at vicki@stitchedtogetherstudio.com. Vicki handles cancellations and reschedules personally so we can find the best solution for you.